Google Reviews
Good company to buy from, just took a scan of my driving license as proof of ID and the rest was easy, I had good communication with them and didn't have long to wait for my order. I would definately buy from them again
Saw this Winchester air rifle, liked it, bought it & the process was so easy.A simple photo ID & it's delivered to my door....
Excellent rifle but has some cons such as cannot use without magazine which is breakable plastic and are not cheap so will have to buy another which fits nicely inside the pistol type grip and gives 20 shots altogether which is practical but am being careful as I am not familiar yet.Wish the cheek piece was neoprene type and was adjustable on all models as I would have preferred that.Fantastic rifle,well made and the barrel suppressor makes the weapon look better and does not unbalance it.Rifle is a good weight and need to find out if a bi-pod can be fitted and also a sling but does not look like it?Now have a co2 pistol and this break barrel rifle plus lots to learn and hope to extend collection as I go.Co2 dual shot revolver for pellets or 4.5mm bb's looks interesting as you can mix the shot!Maybe after Christmas?Thank you for the rifle which I am very pleased with!P.s.Rifle is...Gamo 10x Gen3i quick shot rifle.
Awsome shop! Ordered and received air gun and acsessories quick and safe .recommend and will shop again !
Polite and respectful nice delivery man, package totally undamaged and whole experience a pleasant one . Well done that'll do me for Christmas , many thanks again all the best for 2024
Great customer service. Will recommend to my friend and family. Very easy to use website, and staff in store is very helpful and knowledgeable.
Ordered and delivered kept in touch whole time very good service.However Airgun came no instructions also instructions for telescopic sight very sparse probably fine for experienced shooter but I’m not so after extensive YouTube video have worked out how to sort it. You need better instructions for rifle at minimum so 1 star less for that!
Promptly received my order today, however the laser sight obviously had been opened before, no allen key and no batteries supplied so I am unable to test it.
Excellent services! Excellent staff and great products with good price . Will recommend friends and family and definitely come back .
Great service simple ordering great delivery all very slick and simple. Thanks.
Great selection, price and service. Courteous and speedy delivery to North Wales.I couldn't ask for better service, very highly recommended.Thanks.G Jones.
Great selection, good service and really happy with product, great quality.
Slick, quick and great product.I had a very positive experience finding what I needed to online. Ordering was easy, providing ID was easy. I got 2 follow up calls for delivery and item was delivered quickly and staff were friendly.
Customer service was brilliant, kept me up to date on delivery.Air rifle works as it should and delivery driver was very professional.Would definitely use them again!
Awful Awful Awful. I bought a Snowpeak air rifle and they sent an SMK. Although they look identical I bought a Snowpeak because they are better made. They refused any kind of replacement or partial refund (as they advertise the SMK at a cheaper price but say out of stock) I had a few emails from Mike but then spent 2 days emailing them but no reply. I called and was promised an answer but never happened. When I tried to call back clearly they knew my number and just didn't answer. Finally I had enough and asked for a pre-paid returns slip for a full refund and was told by Mike that I have to cover the cost of shipping!!! I am really upset by the way they treat customers. From start to finish (the drama is still not over yet) I have been appalled. Also the delivery guy didn't want to come to my house so I had to meet him outside the local co-op shop!! How is that legal???
Now here's a company that is really worth dealing with, the go to place for everything airgunning, first rate service with a first rate website, very friendly people, very user friendly website that anyone could use without any problems, and a driver that is one of the best I've come across, and I haven't even started on the stock and makes, well let's just say they have everything, will be definitely buying from them again without doubt, had a little issue with the delivery someone at the base put the wrong delivery number on two items so I received the wrong one, but a quick call to the driver sorted that out, he came straight back and we sorted it out without any problems whatsoever, first rate driver a credit to the company, so rest assured if something does go wrong (and it can happen) it is sorted out quickly and without fuss, fantastic stuff Just Air Guns, keep an eye on your order sheet because I am definitely coming back,
Just took delivery of my Air Rifle. Ordering was nice and easy and the delivery was great. Would use again
Excellent company. Obviously most products cannot be sent via a normal courier and I was kept informed and advised when delivery would be. The driver called to say he was nearly with us and delivery was made. The products are of good quality and certainly a very fair price. Even delivery cost was good considering it’s not gonna be Amazon dumping it by the door and running away.. I will return for Sundry items and depending how we get into the hoppy more larger we items
Simple,, the email between us...."Hello Vince,The tube that fits in the barrel came loose so as i pointed the weapon upwards to load the mag the tube slipped out of the barrel and as i normally use the palm of my hand to positively clip it in and every time i lowered the weapon the tube fell back into the barrel so it was not obvious what was stopping the magazine from loading i tried this several times before the mag finally sat home by then the tube had bent and caused the mag to jam it was only after trying hard to remove the mag that a bb fell out and that is when i got a torch to give it a full inspection and found the distorted tube and damage to a internal casting, the tube has only a 5mm contact point within the inside of the barrel before the tube narrows to a smaller OD along the rest of it's length which is about 60 to 70 mm in total, with only firing approximately 200 bb the tube must not have been a interference fit and worked itself loose during this time... enclosed is short videos and some photo's of the tube protruding and distorted i hope this is some help. "reply "Kindly be aware that, based on the video you have provided, the warranty for your firearm has been voided due to your self-examination. Should you wish to have your firearm repaired, you may return it to us, and we will facilitate the return to the manufacturer. However, please note that you will be responsible for covering the repair costs and the shipping expenses for the return of your firearm."my reply, "as far as the examination went was the use of a torch to check inside the breach, there were no part's removed, nothing dismantled as i already know this would void the warranty, this was a eyeball look at the problem using a torch, nothing else, i am a Ex R.A.F. Armourer and part of my trade was on small arms, so i spent some time the night before checking out the schematics to see how this air rifle works so i hope you can reconsider your decision...".So my warranty was voided because i checked inside the breach with a torch they did say i could return it but no warranty and as i could be held to ransom with a bill that could escalate to virtually the price of the gun i have decided to repair it myself,, never ever deal with these Cowboys, if you have a problem they slide like a tourist on a water slide that has just been greased. taking ownership for what was a faulty BB gun seems not to be in there itinerary,, Buyer be aware... once they have your cash the warranty is then screwed up and thrown in the bin...We have finished processing your order.[Order #149724] (October 15, 2023)Product Quantity PriceUmarex Legends MP German CO2 Air RifleSerial Number:21K1323611 £279.99Umarex Steel BB 1500 4 £30.36Subtotal: £310.36Shipping: £30.00 via Air Rifle/Pistol/Blank Firing Pistol DeliveryPayment method: Card PaymentTotal: £340.35 (includes £56.73 VAT)I am now intrigued to find out why the tube is so short as it should be the full length of the barrel, the box did look like it had been opened and closed a few times so as i dismantle this weapon to replace with parts that cost less than postage back to JAG and there so called posting back to the manufacturer? i will take photo's, first of all i noticed that the internal seal to the barrel did not look right so when i receive the replacement parts i will compare them, in the meantime i will inspect all the moving parts to see if this is a return item sold as new, As i mentioned to JAG i am a Ex R.A.F. Armourer and have worked on small Arms and dealt with thousands of weapons so i know the tell tale signs of wear and tear, i will update this post once i have stripped this weapon down..Date of experience: 24 October 2023
Superfast processing service and great customer service but will comment on the item and delivery times later.Brilliant product and well priced5☆☆☆☆☆
Excellent company I will definitely use again can't recommend highly enough purchase was smooth customer service was amazing delivery excellent product arrived on time package well no damage very polite efficient and professional from start to Finish wonderful people I've recommended them to all people I know looking for an airgun or accessories
Excellent communication. Very happy with purchase and delivery was quick/friendly. Will be happy to purchase again from Just Air Guns. And look forward to using my purchase.
Excellent service, quick & easy to navigate website & arrived as described! Very pleased with purchase 🙌
I found this site easy to navigate and the information given accurate and helpful. A large number of of weapons that will cover a wide variety of people's needs. If you are professional, amateur or just looking to have a little fun this website will provide you with whatever you need.
Easy shop, delivered on time even with transport issues, from my view, great service, thanks
Delivered as expected, happy with the order, only gripe would be paying £50 for delivery would expect quicker delivery.
Very easy to use website is very informative, hopefully it will arrive on time.
Great products. Also 5 star service. I couldn’t fit the laser on the gun I bought and they sent me a video explaining how.
Bought and received my Reximex Mito with no problems, gun is fantastic, communication from Just air guns was great, air gun was delivered to my address within estimated delivery time, very pleased with service, I will be buying from this supplier again, very pleased
Arrived as promised. What is a better measure though was that when I discovered they had sent the wrong air rifle pellets, they didn't question it at all and were very helpful sending the right ones through.
Colt 45 SAA 1873Just arrived - it looks excellent, but not fired it yet. Nicely antiqued, good weight. Will keep you posted!Ed
Very impressed with Just Air Guns service. I placed 2 seperate orders using their delivery service 1st Order raised goods recieved placed 2nd Order goods received all in eight calander days.
Great service. Easy to deal with and delivery was quick and professional. Thank you.
Very good service brilliant at keeping contact. Delivered on time. Five stars all the way.
i would have given 10 stars if available, the driver delivering went above and beyond to help me. Well done JAG
Hi,easy to order although the Web page is a bit small ,have to expand to read .postage is a bit expensive but I suppose an amount of that is insurance. Would appreciate an arrival time with email. All in all great service ,Thank you, JustAir Guns, will definitely buy from you again ,kind regards ,Brian.
I found them very helpful and very fast delivery. Recommend them to anyone.
Amazing service can’t fault anything guns amazing quality too, definitely will use again.
I've just made my first purchase from JAG - the site is easy to use, they have a good range of products, and it was only a matter of days between ordering and receiving my goods. The delivery driver was friendly and professional, and called to let me know when he would be arriving. I would definitely recommend using JAG, and will be purchasing from them again in the future.
Second time ordering from this company and again great service so definitely won’t shop from anywhere else .
Great online shopping with a great selection of AirGuns at reasonable prices✅Helpful and secure buying✅Delivery very well organised✅Will definitely be using this company again✅…
I've just been reading through some of the reviews, and there are a few regarding "communication". Maybe it's a small team or mad busy, and I agree the communication could be improved a little with maybe a WhatsApp messaging service. Me personally, despite a little confusion over the restricted messaging, my experience with Just Air Guns has been excellent. In a week, I have placed 3 separate orders and have been VERY happy with the speed, the quality of products and the helpful responses by email. I have no hesitation in ordering more products in the future from these guys. As mentioned before, maybe consider a WhatsApp number to improve communication and response times (based on other people's reviews). Thanks again guys.
Lovely experience ordering and the prices are exactly as described, pretty much unbeatable. Delivery up north was a bit steep but it's nice to have the added security of needing to show ID to prove who you are and take the order.Definitely worth keeping in mind if you're looking for a new plinking gun or need a full setup to get started.
Sold me a dive tank for my airgun and it was missing a seal from the hose to the gun so won't allow the gun to take presure. They said they can't help me as they don't have a seal . Very disappointed as I have to postpone a job I had to shoot pigeons
Order process easy to follow. Great service and prompt delivery. Very pleased with the service
Great service from Prav, who decided manufactures are taking too long to repair my air rifle under warranty so he will send me a replacement from their own stock. Definitely recommend them and their customer service is 5 star
Good prices and good stock and selection. Like to shop local but when there isn’t the amount of choice it’s hard, so with the benefit of to the door delivery it’s no big deal. Arrived packaged well, and pleasant delivery driver, in the time slot they gave me.
Fantastic service! Bought 3 airguns plus many accessorys from them and there has never been a problem. Would recommend!
Awesome service, on time friendly and above all thorough security, will definitely use again.
Great product delivered very quickly by this very professional company.Highly recommended them
Great communication telephone answered promptly and gun received in 3-5 days. Cant ask for more than that.
Excellent price on the walther reign m2, £100 off rrp, was let down on delivery, 3 to 7 working days they said but ended up being 12 and only the fact I rang up twice then it could have been longer, they need to communicate more if items are going to be late
Price and selection good, but let down by poor communication.Had to chase by phone day after order, before order married with my ID submission made minutes after the order and marked up as 'awaiting delivery'.Then having heard nothing for 4 working days after order (the end range of the delivery period on the website) had to ring again to get any info, told it would be delivered the following day but when I received confirmation email, it was in fact out for delivery 2 days later.Delivered 15 minutes into delivery slot by pleasant chap, who did not mind in the least that I opened package to check contents before signing.
Excellent website, reasonable prices, delivery procees very very smotth with excellent communication. I must say my delivery driver was excellent. Thank you very much, I will use again.
Wow. Terrible customer service over the couple of phone calls I had with them. Never had such rude and terrible attitude over the phone before.
Friendly quick and answered everytime I called, turned up promptly and in perfect condition.
Good service, good price, fast response to some questions I had and prompt delivery. Security checking seemed to work well. Overall great.
Very professional service. Delivered promptly.Will use again in the future.
Your driver called/texted me four times prior to delivery. It seems that he wanted to deliver the item BEFORE the agreed time which, I believe, was after 3 PM on Sunday - I tried to make him understand that I wouldn't be there to which his response was "no worries - I can give it to someone else" - I told him that this is NOT allowed and, eventually, he turned up at close to the agreed time and handed me the item. If you'll excuse the pun - I'd get shot of him if I were you!Otherwise all is good.JH
faulty air pistol sent then i have to jump threw hoop to send it backAVOID
Excellent choice of products, well described on an easy to navigate website. Delivery was swift, with a pleasant and courteous driver. Good comms throughout. Recommended.
Great team of people helpful and good products would use again. Thank you.
Great seller great communication and great products - bought a few items a couple of times so far and always happy. A++
Made the order process easy and hassle free, going to place another order this week
Having now made 2 purchases a year apart without issue, I fully recommend this professional, proficient business.
Excellent service and swift delivery from driver who rang when 30 mins out. Can't fault the experience, and I'm looking forward to honing my marksmanship with the superb Remington Express. Only a few pellets down the range so far (and probably my skills need an upgrade too!) but it is a stunning looking peice of kit and I look forward to using you guys again. Highly recommend!
The guys/staff are so courteous, helpful and knowlegeable that it's a pleasure to speak/email with them. My first purchase with JAG, but I don't think it'll be my last. The order was delivered as stated, all good and I've just had a 'play' lol. The P1911 Match Pistol is easy to use, accurate and reliable. Thanks guys/girls/staff.
I was looking for a suitable air gun and Mike was extremely helpful in offering advice to me as the most suitable for my purpose.
